Privacy Policy

This Privacy Policy (“Policy”) describes the privacy practices of [Your Company Name] (“we,” “us,” or “our”) regarding the collection, use, and disclosure of personal information when you use our website theupcyclecompany.co.uk (“Website”) as a user located in the United Kingdom (“UK”). This Policy applies solely to the information collected through the Website and governs our data handling practices.

  1. Information We Collect

We may collect personal information about you when you visit or interact with our Website. The types of personal information we collect may include:

1.1. Information You Provide: When you voluntarily provide information through our Website, such as when you fill out contact forms, subscribe to newsletters, or interact with our customer support, we may collect your name, email address, postal address, phone number, and any other information you choose to provide.

1.2. Automatically Collected Information: When you visit our Website, certain information is collected automatically, such as your IP address, device information, browser type, operating system, and the pages you visit on our Website. We may also use cookies and similar technologies to collect this information.

  1. Use of Information

We may use the personal information we collect for the following purposes:

2.1. Providing and Improving our Services: We may use your personal information to provide and maintain the functionality of our Website, respond to your inquiries, deliver requested services, and personalize your user experience. We may also use the information to improve the quality and design of our Website.

2.2. Communication: We may use your contact information to send you administrative or promotional emails, newsletters, or other communications related to our products, services, or updates that we believe may be of interest to you. You can opt-out of receiving such communications at any time by following the instructions provided in the email or contacting us directly.

2.3. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect our rights, privacy, safety, or property, as well as that of our users and the public.

  1. Sharing of Information

We may share your personal information in the following circumstances:

3.1. Service Providers: We may engage third-party service providers who assist us in operating our Website and delivering our services. These service providers will have access to your personal information solely for the purpose of providing the requested services and are obligated to maintain its confidentiality.

3.2. Business Transfers: In the event of a merger, acquisition, or any form of sale or transfer of some or all of our assets, we may disclose or transfer your personal information to the acquiring entity. We will notify you before your personal information is transferred or becomes subject to a different privacy policy.

3.3. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  1. Your Rights

As a user based in the UK, you may have certain rights regarding your personal information under applicable data protection laws. These rights may include:

4.1. Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.

4.2. Rectification: You have the right to request the correction of inaccurate or incomplete personal information we hold about you.

4.3. Erasure: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

4.4. Objection: You have the right to object to the processing of your personal information in certain circumstances.

4.5. Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another data controller.

To exercise your rights or make any requests related to your personal information, please contact us using the contact details provided at the end of this Policy.

  1. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the nature of the information, the purposes for which it was collected, and any legal or regulatory obligations.

  1. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Third-Party Websites

Our Website may contain links to third-party websites or services that are not operated by us. This Policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties.

    1. Changes to this Policy

    We may update this Policy from time to time to reflect changes in our privacy practices. The revised Policy will be posted on this page with an updated effective date. We encourage you to review this Policy periodically for any updates.